Privacy Policy

Your personal privacy matters to us. Learn how we safeguard, use, and respect your data when shopping for original perfumes.

Last updated: October 25, 2026

Our Privacy Commitment

At The Perfumes LK, we believe in clear, transparent, and honest business practices. We collect only the essential information needed to fulfill your orders for genuine perfume bottles and decants, coordinate secure courier delivery to your doorstep, and provide friendly customer care.

We never sell, rent, or share your personal details with third-party marketers or advertising networks.

Information We Collect

When you browse our online boutique or place an order, we collect only the necessary details:

  • Contact Details: Your full name, telephone number, and email address, used to send order confirmations, courier updates, and coordinate doorstep delivery.
  • Delivery Address: Your house/apartment number, street address, city, and district so our courier riders can locate your destination accurately.
  • Order Details: The perfumes, full bottle sizes, and decant samples you select, enabling accurate order assembly and swift customer service support.
  • Communication Records: Customer service correspondence through WhatsApp, phone, or email to assist with inquiries and resolution tracking.

Payment Security & Zero Card Storage

Your financial security is our highest priority. We do not collect, process, or store your credit or debit card numbers on our servers.

All digital payments are processed through PCI-DSS certified payment gateway partners (PayHere) and official Buy Now, Pay Later providers (Koko, Mintpay) utilizing multi-layer 256-bit SSL encryption. We never have access to your sensitive card credentials.

How We Use Your Information

Your personal information is used exclusively to:

  • Safely prepare, verify, and pack your original perfume bottles and decants.
  • Coordinate with our courier delivery partners for timely doorstep handover.
  • Send you real-time tracking links and delivery status updates via SMS, WhatsApp, or email.
  • Answer questions, provide perfume notes guidance, and assist with return/replacement inquiries.
  • Send occasional perfume launch notifications or special promotions if you voluntarily opted into our VIP Scent Society (you can unsubscribe with one click anytime).

Sharing Information with Trusted Partners

To deliver your perfumes efficiently, we share strictly limited delivery information only with verified operational partners:

  • Courier Logistics Partners: Sharing your name, delivery address, and phone number so the delivery driver can reach you for doorstep handover.
  • Payment Gateways: Transmitting necessary transaction tokens to verify and authorize your payment securely.

Website Cookies & Browsing Experience

Our website utilizes standard, lightweight session cookies to ensure a responsive shopping experience:

  • Retaining products in your shopping cart while you browse between different perfumes and decant sizes.
  • Remembering checkout preference fields for convenience during your session.

You can adjust or clear cookies through your browser settings at any time without losing the ability to explore our perfume catalog.

Your Rights & Control

You have full ownership of your personal data. At any time, you can reach out to our team to:

  • Inquire what customer information we have on file for you.
  • Request updates or corrections to your delivery details or contact phone number.
  • Request the deletion of your account information, subject to mandatory accounting regulations.

Questions About Your Privacy?

If you have any questions about how your information is handled, our customer team is happy to help: